Most likely the issue is in order of rules. If a item matches more than one rule, only the first rule will be used. You can use drag and drop feature to place one of the created rules above the other rules and make this first rule prioritized. Please check it.
Modified on: Thu, Nov 9, 2017 at 6:06 AM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.